Directory usability and member-managed profile accuracy.
Black Sustainability Network · Membership organization
One reliable system for member operations.
Techluminate connected member data, improved the directory, and migrated 2,447 members while preserving paid access.
The challenge
Member information was scattered across Mighty Networks, Airtable, MongoDB, Wix, and a member map. Onboarding required repeated data entry, and staff could not consistently rely on the records.
The work
We clarified which system owned each record, improved directory search and profile visibility, and migrated eligible free members using batch processing and paid-account safeguards.
The result
BSN gained a clearer source of member information and a simpler onboarding process. The migration added 2,447 members to the free plan without overwriting paid accounts.
- Rows processed
- 2,515
- Members migrated to the free plan
- 2,447
- Paid accounts overwritten
- 0
From the client
“Jerry helped us shift toward one central platform and a singular source of truth.”
Kelyce Allen, Membership Specialist, Black Sustainability Network
Watch the client testimonial
Explore project details and screenshots
Migration checks
The migration checked eligibility, protected paid members, and logged exceptions. Thirteen members were already on the correct plan; five failed rows were isolated for follow-up.
Public exploration, access gating, and authenticated entry.
Protecting Member Access While Supporting Discovery
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