Sokana Collective · Maternal care

One place to coordinate care operations.

Techluminate brought intake, client records, doula assignments, contracts, billing, and reporting into one operations platform.

Sokana Collective dashboard showing client and operational status

The challenge

Staff worked across a difficult CRM and disconnected administrative processes. Finding client information took effort, and a contract and payment cycle could require 10 to 20 minutes of manual work.

The work

We mapped the team’s workflows and built a custom platform connecting client records, assignments, contracts, and billing, with views tailored to staff responsibilities.

The result

Manual tasks were automated, records became easier to find, and staff gained a clearer view of work in progress. The client reported having more time for other projects and for clients and doulas.

From the client

“This will free up a lot of my time to work on other projects and devote more time to client and doula satisfaction.”

Sokana Collective, client testimonial

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Implementation

The platform connects a React and TypeScript interface with a backend on Google Cloud Run and PostgreSQL. Workflow mapping, role design, integrations, and access controls informed the build.

Future work includes organization-level tenant isolation, scheduled reminders, and expanded outcome reporting. These are planned additions to the delivered platform.

Operational purpose